Shipping and Return Policy

Shipping Policy

We are committed to producing and fulfilling orders within 4 business days from the time an order is received during non-holiday periods. During the holidays (November-December), we will make every effort to process and fulfill orders within 10 business days from receiving the order.

When your order ships from our fulfillment center you will receive a shipping notification email that will include your tracking number inside. If you created an account then you can log in to your account and look at your recent orders for your tracking information.


Return Policy

In the event you are not satisfied with your purchase we provide a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as it was when you received it, unworn or unused, with tags, and in its original packaging. You will also need your order number so we can confirm your purchase date.  The order number is listed in the order confirmation email you were sent when you completed your purchase.

To start a return, you can contact us at (insert customer service email here). If your return is accepted, we will reach out with return shipping and/or refund information. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any questions at (insert customer service email here).


Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will assist in correcting any mistakes and provide refunds when deemed appropriate.


Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on clearance sale items or gift cards.



The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.



We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


Return & Exchange Guidance

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. Discounted sale items and gift cards are final and cannot be returned or exchanged.

To determine if you are eligible for a return, follow the steps below:

  1. Email (insert customer service email here) with your Order Number and specify which product you would like to return. We will get back to you as soon as possible with return instructions.
  2. Once the return has been received by our warehouse, a refund will be issued.

If you're looking to exchange an item, follow the steps above and place a brand new order!

*Some items may not be eligible for returns or exchanges. Items stated as final sale are unable to be returned or exchanged.